Frequently Asked Questions

Find answers to common questions about Renoir Studio. Can't find what you're looking for? Contact our support team.

How do I get started?

Upload any clear portrait photo. Choose Standard (₹79) or Premium (₹129) and download your oil-painting portrait in seconds.

What photos work best?

Clear, well-lit portraits with strong facial features produce the most dramatic oil-painting results. Both color and B&W are supported.

File size and formats?

Up to 10MB. JPEG, PNG, and WebP supported.

Can I print it on canvas?

Yes! Premium outputs are high-resolution and look spectacular on canvas, making them perfect gallery wall art.

How long does it take?

Standard: 10-15 seconds. Premium: 30-45 seconds.

Do you offer refunds?

30-day money-back guarantee. If the result doesn't meet your expectations, we'll refund you.

Difference between Standard and Premium?

Premium applies richer glazing, deeper chiaroscuro lighting, visible impasto brush texture, and finer facial rendering — perfect for printing.

What about privacy?

Photos are encrypted in transit, processed on secure servers, and auto-deleted after a short period. We never use them for model training without consent.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help.

help@renoirstudio.art
Response within 24 hours